This Privacy Policy describes how ADENIS JEWELLERY TRADING L.L.C (“ADENIS Jewellery”, the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.adenisjewellery.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal and regulatory obligations. We will post the updated Privacy Policy on the Site and revise the “Last updated” date accordingly.

How We Collect and Use Your Personal Information

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

What Personal Information We Collect

Information You Provide Directly

  • Name, email address, phone number
  • Billing and shipping address
  • Order and purchase details
  • Account login and security information
  • Customer support communications (including email or WhatsApp)
Information Collected Automatically
  • IP address
  • Browser and device information
  • Usage and interaction data
  • Cookies and similar technologies
Information We Obtain from Third Parties
  • Analytics and marketing platforms
  • Payment processors (e.g., Stripe, bank transfer, COD providers)
  • Website service providers

How We Use Your Personal Information

Providing Products and Services
We use your information to process payments, fulfill orders, manage accounts, arrange shipping, and provide customer support

Marketing and Advertising

We may send marketing emails or WhatsApp messages only if you have opted in. You can unsubscribe at any time.

Security and Fraud Prevention

We use your information to detect and prevent fraudulent or unauthorized activities.

Communicating With You and Improving Services
  • We use personal information to respond to inquiries, improve functionality, and enhance user experience.
  • We use your information to process payments, fulfill orders, manage accounts, arrange shipping, and provide customer support.

Cookies

We use cookies and similar technologies to ensure website functionality, analyze performance, and improve marketing. You may manage cookies through your browser settings.

How We Disclose Personal Information

We may share personal information with trusted third parties, including payment processors, shipping partners, analytics providers, and legal authorities where required.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

Children’s Data

Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children.

Data Security and Retention

We implement appropriate security measures to protect your personal information. However, no system is completely secure. We retain personal data only as long as necessary to:

  • Enforce agreements
  • Provide Services
  • Comply with legal obligations
  • Resolve disputes

What rights you have over your data

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

Requests can be made by contacting us using the details below. We may verify your identity before processing requests.

International Users

As we operate globally, your personal information may be transferred and processed outside your country of residence. Where required, we use legally approved safeguards such as Standard Contractual Clauses.

Contact Us

For questions, concerns, or to exercise your privacy rights, please contact:

Email: support@adenisjewellery.com
Address: Dubai Gold Souk, Dubai, United Arab Emirates